Warranty Policy
Introduction
At Guil-Lifter, we are committed to providing high-quality products and services. This Warranty Policy outlines the terms and conditions under which we offer warranties on our products and services. By purchasing and using our products, you agree to be bound by the terms of this Warranty Policy.
Warranty Coverage
Products
Guil-Lifter warrants that our products will be free from defects in materials and workmanship under normal use for a period of 12 months from the date of purchase. This warranty is only applicable to the original purchaser of the product and is non-transferable.
Services
Guil-Lifter warrants that our services will be performed in a professional and workmanlike manner in accordance with industry standards. This warranty is applicable for 90 days from the date of completion of the service.
Exclusions
This warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, or neglect
- Damage caused by unauthorized modifications or repairs
- Damage caused by external factors such as accidents, natural disasters, or power surges
- Products or services not provided by Guil-Lifter
Warranty Claims
Process
To make a warranty claim, please follow these steps:
1. Contact Us: Email us at support@guil-lifter.com to notify us of the issue. Please provide your original purchase receipt or proof of purchase.
support@guil-lifter.com Click me to copy the email address to your clipboard if the link above doesn't work as you'd like.
2. Inspection: We may request that you send the product to us for inspection or provide photographic evidence of the defect.
3. Determination: We will determine whether the issue is covered under this Warranty Policy. If the issue is covered, we will repair or replace the product or re-perform the service at no additional cost to you.
4. Resolution: If repair or replacement is not feasible, we may offer a refund for the purchase price of the product or service.
Shipping Costs
You are responsible for shipping costs to return the product to us for inspection. If the warranty claim is approved, we will cover the cost of shipping the repaired or replacement product back to you.
Limitation of Liability
To the fullest extent permitted by law, Guil-Lifter's liability under this Warranty Policy is limited to the repair, replacement, or refund of the purchase price of the product or service. Guil-Lifter will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use or performance of the product or service.
Governing Law
This Warranty Policy shall be governed by and construed in accordance with the laws of the applicable states of the United States of America, without regard to its conflict of law provisions. Any disputes arising out of or relating to this Warranty Policy shall be resolved in the courts of the United States of America.
Contact Information
Contact Information
If you have any questions about this Warranty Policy, please contact us at:
Guil-Lifter
Email: support@guil-lifter.com
Click me to copy the email address to your clipboard if the link above doesn't work as you'd like. support@guil-lifter.com
By purchasing and using our products and services, you acknowledge that you have read, understood, and agree to be bound by this Warranty Policy.